When it comes to booking travel, there are a ton of online options that allow you to search…and search..and search! But at the end of the day, a many of us have found that all that searching leaves us confused about what’s actually the best option, not to mention all the other components like air travel, hotel and excursions.Don’t take our word for it. Here’s what 5 travelers have to say about their experience using a travel agent for cruises.
We’ve worked with Carrie a couple of times now and she always exceeds our dreams for the trip. This time we wanted to go to the Carribean. We got a late start on planning the trip, so our initial ideas were sold out. Carrie was able to suggest some options in areas we hadn’t considered with all of the amenities that we wanted. And the prices were under budget. To top it off, Carrie was able to get a special romantic evening for us. We tell all of our friends about Carrie because we know she take care of them.
Agent: Carrie Bryniak
Review: L of Washington, D.C.
Every Detail Managed
All we had to do was tell Susie when we wanted to travel, our budget and our likes/dislikes. She did EVERYTHING else. We didn’t have to plan anything! She was on top of every detail. We had the best state room/suite that we’ve EVER had and are now spoiled to anything less. She handled all our documents, luggage tags, parking, on board account (even gave us $50 credit!!) and sent us all shore excursion info so we could plan ahead. I have already started handing out her cards to my friends. I don’t have to give any to my family because they ALL use her!!
Agent: Suanne Adair
Review: Gail of Wylie, TX
Understanding the Difference in Cruise Lines
Steve has been booking my cruises for 16 years without a single glitch. As a detail oriented person I have lots of questions and Steve has always had the answers and guidance that I needed. His knowledge of the ships, ports, and excursions have always helped me to be prepared to enjoy my trip and know what to expect when I get there.
I thought I had become savy enough and I tried booking my own cruises via the internet for a while, but something went wrong each time and the folks on the other end of the 800 line treated me like a number not a client. So I went back to The Cruise Butler. Steve and his wife will always treat you with the courtesy and respect that is sometimes hard to find these days. Anyone can sell you a cruise ticket. It might be the cruise to hell, but the agent got you the ticket and made their commission. Every cruise line and even ships within the line have their own personality. Steve can help to insure that he is matching you to the cruise line and ship that match the cruise vacation that you want to experience. Do not ever let an agent tell you the ships are all pretty much alike – that is far from the truth. I have been on over 25 cruises visiting over 20 countries and I can speak from experience when I tell you Steve knows his stuff. I trust Steve with my family’s and friend’s arrangements and I would not dream of booking with anyone else – you shouldn’t either!
Agent: Steve Rice
Review: FoodFactoryBuilder of Waco, TX
Reassurance When You Need to Postpone
We had planned a wonderful trip and were so looking forward to it. Unfortunately, my husband had some health problems and we were unable to go. I was anxious about being able to get a 100% refund, because it was shortly before we were supposed to leave that my husband had difficulties. Marybeth spent time with me on the phone and walked me through all the steps I would need to go through when contacting the insurance agent. When I finally called the insurance agent it was a relatively easy process to go through because of the information Marybeth had given me. Marybeth continued to follow-up with us as we went through the process. And yes, we did get a 100% return. We highly recommend Marybeth as a travel agent and a person who can support you when planning a trip.
Agent: Marybeth Bryant
Review: Deb of Seattle, WA
Handling Special Needs
My wife and I had never been on a cruise before because of the fear of traveling with a special needs child. Cathy made all of those fears go away by taking the extra time to explain, guide us on what to expect and, the positioning on the ship that would work best for our needs. We had an wonderful time and are booking every year with Cathy From Sand & C Travel. They have a great Team, all around Excellent experience!!!!
Agent: Cathy Rosen
Review: Frank from Boyton Beach, FL